Speech Therapist Perspective: Unexpected Benefits of Teletherapy

Patrick McLean

Patrick McLean

Patrick McLean serves as Administrative Director and Co-CEO of Chicago Pediatric Therapy & Wellness Center, a comprehensive pediatric therapy practice he co-founded with his wife Rose in 2014. With over a decade of healthcare business leadership, Patrick has transformed their vision of coordinated, family-centered care into a thriving multidisciplinary clinic serving families throughout Chicago. After graduating from Western Illinois University in 2004 with a Bachelor's degree in Business and Finance, Patrick developed expertise in healthcare operations, strategic planning, and organizational growth. His business acumen combined with a deep commitment to serving children with developmental needs has positioned Chicago Pediatric Therapy & Wellness Center as a trusted resource for families navigating speech delays, sensory processing challenges, autism spectrum disorder, motor delays, and behavioral concerns. As Co-CEO, Patrick oversees essential operational pillars including marketing and community outreach, human resources and staff development, financial management and insurance coordination, and long-term business strategy. His leadership has enabled the clinic to expand from offering single therapy services to providing integrated physical therapy, occupational therapy, speech therapy, ABA therapy, and social work—all coordinated under one roof for maximum family convenience and clinical effectiveness. Patrick's management philosophy centers on creating systems that empower both staff and families. He has built a culture of collaboration where therapists from different disciplines communicate seamlessly about each child's progress, ensuring holistic treatment plans that address the whole child. His proudest moments come from witnessing families' journeys—from initial concerns through celebrated milestones and hard-won achievements. Beyond his professional role, Patrick brings personal perspective as a father of four children. He actively coaches his kids in various sports, enjoys creating barbecue masterpieces on his smoker, and values connection time with friends on the golf course. This balance between professional purpose and family life reinforces his understanding of the families Chicago Pediatric Therapy & Wellness Center serves every day.

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First Timer

As I sat down for my first teletherapy session, my mind was reeling! How would I pull this off? I wanted to do it in a way that was efficient, effective, and entertaining. Every treatment strategy that I had up to this point had been based off of face to face contact. Needless to say, I was hesitant to fully trust in this new way of providing our service.

After jumping in, it didn’t take long for me to discover the many benefits that teletherapy can offer. After that, I encountered more of the unknowns head on. I quickly came to a realization of all of the positives of this new method. Suddenly, things I did not expect were beginning to become my focus.
Teletherapy

Interacting with the child at their home.

My kiddos were so excited to show me special items or rooms of their home. They loved to have me meet family members I may not have met before. Many were equally interested in my home, as well! This all sparked great conversation. It also allowed for a great deal of comfort and security heading into each session.

Easy access: anytime, anywhere!

With each family’s schedule and situation varying, I had many families ask for shifts in scheduling. I was easily able to make it work. When daily schedules changed, we weren’t forced to cancel or reschedule sessions to the following week. It was easy for us to find a mutual time to meet online. Sessions are essentially “at our fingertips!”

Adapting to a child’s treatment goals

In many instances, I wondered how I would be able to present therapy materials. Would I be able to continue to make sessions as entertaining and fun? It’s hard to beat an awesome in person session. Thankfully, this is a widely-used resource. Teletherapy had been and is currently being used across the globe. It is extremely popular in areas where therapists are not readily available.

Thanks to the history of it, I was able to access a wide variety of materials. After finding some good options, I immediately put them use. I found that my creativity grew. In turn, the child’s curiosity grew with this new method of service delivery.

Caregiver Empowerment!

Perhaps my favorite discovery in using teletherapy, has been the opportunity to put the power back in the caregivers’ hands. This new method has provided my families and I with so much. In addition, we have the opportunity to change over from therapist provided care. Now fully integrated, collaborative care is readily available. I am able to directly provide strategies and immediate feedback to children.

I then can continue the conversation with the caregivers. After that, therapy can continue beyond the session. I often give rewards and offer check ups to ensure that it is already directly structured within the family’s home.

Getting Creative with Covid

We are all coping with changes during these crazy times. I recognize the benefits of this service for its current use. However, the recent success stories through these sessions points toward a future full of these sessions. For instance, this option will come in handy when the weather is bad. Also, when a family member is ill, or when your school or daycare is closed, let’s utilize use it!

In other words, we’ve found that it works. It will aid in our ability to deliver treatment now and in the future! Similarly, I am excited to find new and creative ways to do sessions. Above all, continuing to keep children engaged and learning should be the priority.

In conclusion, we know it wasn’t expected, but it has certainly changed my view on virtual sessions! To schedule your child’s assessment or sessions at CPTWC, call our office today at 773-687-9241!

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